The focus group is a form of qualitative
research method that has risen to high popularity in the second half of the
twentieth century because of the primary need to understand the effect of a particular
object or product on its target group. Simplistically speaking, a focus group
is research in which a group of people are asked about their perceptions,
opinions, beliefs, and attitudes towards a product, service, concept,
advertisement, or idea. This may give a brief overview if not an accurate
sample of the aspect at hand.
Focus Groups are primary fields of research.
That is in general they provide an overview or general direction of opinion
without too accurate results. Therefore they are useful for determining first
order reactions. Focus groups are used in marketing and seen as a very
important tool for getting feedback regarding new products, as well as various
topics. In particular, focus
groups allow companies wishing to develop, package, name, or test market a new
product, to discuss, view the new product before it is made available to the
public. This can provide invaluable information about the potential market
acceptance of the product.
In general terms, focus group organizes
interviews, conducted by a trained moderator among a small group of
interviewees. The interview is conducted in an unstructured and natural way
where respondents are free to give views from any aspect. Industry trends today
usually focus on giving out questionnaire to a group of people in isolation and
evaluating their responses to the object or concept in question.
With the rapid rise of the internet and
mobile computing standards, online focus groups are on the rise. Several
websites provide online focus group services. They are a subset of online
research methods. In online focus groups the participants are prescreened
according to the company’s needs and then they are asked to log into a
particular server at a particular time at which the social experiment is taking
place.
The participants can usually remain anonymous
in this case which increases the probability that the participant will give truthful
feedbacks. Some focus groups allow participants to discuss amongst themselves
about the questions in hand thus forming a more focused opinion. The advantages
of this method are that the answers are more specialized having rooted out more
immature answers because of discussions and cross questioning. However, the
disadvantages are that participants tend to become biased in some cases.
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