Launching a brand new product in the market is no cakewalk. As a
business professional, you need to make huge investments for introducing a
product to your customers. A major portion of your investment goes for research
and development. If your product launch goes well, then it earns you good
money; but what if things don’t turn out to be as expected? Well, in that case
your company’s finances goes at a complete toss! This is one of the possible
reasons why most companies bring in the concept of a focus group.
After all, from the views and opinion shared in the focus group, you
will come to know what notion your customers have about a particular product.
Depending upon their opinions, you can modify your product accordingly and then
launch it in a new way. This increases the chances of making your product a
sure success.
Choosing the right
facilitator for your focus group
Bear in mind that your job doesn’t end after you have created a focus
group. Instead, you need to look for a reliable facilitator who would lead the
discussion. A focus group can be defined as a qualitative research platform
wherein consumers matching certain criteria set by your company, share their
views and opinions about a specific product or service.
It is the facilitator who takes up the charge of interviewing the
participants. Ideally, in a focus group, the participants are allowed to share
their views freely. The interactions and conversations made in the focus groups
will give you an idea about how your consumers feel about a proposed product or
service.
How the
facilitator works?
Once you appoint a facilitator, he or she should start planning the
event properly and effectively. To plan the event, he needs to identify the
target market and objective of your business. Next, the facilitator should
select the participants and location that are in compliance with the target
market and objectives.
After the successful completion of the planning job, he needs to conduct
the focus group and ensure that all the conversations and opinions are
recorded. He should also ensure that every participant gets an opportunity to
speak. Lastly, based on the discussion he should prepare a summary and submit
it to the company. After all, it is this summary that will help you know
whether the proposed product or service is fit for your customers or some
modifications are still required. Hence, choosing a good facilitator is of
utmost importance if you want to come up with a successful product in near future.